You can use the following link to request a new password: Request a New Password
You should have received an email containing your username. Once you have your username, please request a new password by following the link: request a new password and entering your details.
If you have not received a username you should request one by contacting your system supervisor in school (Bursar/Headteacher) who will be able to advise you.
Your Username will have been issued to you by email when you first requested an account from the Schools' Portal. If you have misplaced your username please contact your system supervisor (Bursar/Headteacher) who will be able to advise you.
Your password can be set in either capitals or lower case. The system is case sensitive so whatever format you use will apply each time you log in. It should be at least 6 characters long and include both letters and numbers The letters can be upper, lower or a mixture of cases, for example:
abc123, abcde1, 5AbCDe, 123a456, abcde8ABCDE
It is common to use a word that you can remember easily, with one or more letters replaced with similar looking numbers. For example:
m0nday, pa55word, secur1ty
However, you should avoid choosing a password which another person could easily guess.
If you enter your password incorrectly more than three times you will be temporarily blocked from using the system and once this has happened even if you enter the correct password it will be rejected. This is to protect your account from unauthorised use.
If this happens you will need to request a new password using the link below. You will need to enter your username and email address before sending the request (in some circumstances we may also need to contact you).
To reset the autocomplete facility:
To satisfy Audit requirements for password security, the portal will not allow you to reuse a previous password for a period of 12 months from the last time it was used. If you are stuggling to log into the system please refer to "Why doesn't my password work?"